Welcome to Ebihost. By accessing or using our web hosting services, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
1. Acceptance of Terms
By creating an account, making a purchase, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
2. Service Description
Ebihost provides web hosting services including but not limited to shared hosting, WordPress hosting, reseller hosting, business email, domain registration, SSL certificates, and related services. We reserve the right to modify, suspend, or discontinue any service at any time.
3. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. Acceptable Use Policy
You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our servers or networks. Prohibited activities include but are not limited to: spamming, distributing malware, hosting illegal content, and infringing on intellectual property rights.
5. Payment Terms
All fees are due upon purchase. We accept various payment methods as displayed during checkout. Subscription services will automatically renew unless cancelled before the renewal date. Refunds are subject to our 30-day money-back guarantee policy for eligible services.
6. Service Level Agreement
We guarantee 99.9% uptime for our hosting services. In the event of service unavailability exceeding our SLA, eligible customers may request service credits as compensation.
7. Limitation of Liability
Ebihost shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the service in question.
8. Termination
We reserve the right to terminate or suspend your account at any time for violation of these terms or for any other reason at our sole discretion. Upon termination, your right to use our services will immediately cease.
9. Changes to Terms
We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms on our website. Your continued use of our services after such changes constitutes acceptance of the new terms.
10. Contact Us
If you have any questions about these Terms of Service, please contact us through our support channels or visit our Contact page.
